how it worksmoduleswhy looopoifeaturespricingfaqcontact Loyal for cafés → Stay for hotels → Butler for residences → start free trial →
looopoi
Built by someone with 21 years on the floor, not a software company

every venue.
every stay.
one loop.

A guest speaks. The right person knows in seconds. Whoever fixed it gets the credit. For cafés, restaurants, events, hotels and residences.

30 days · one venue · no card
00:04resolution timer
duty manager · live feed Live
table 5 — 1★ complaint
food arrived cold · the grand venue
00:04
table 8 — 5★ review
alex was incredible tonight
+10 pts

staff leaderboard · this shift
01Alex Rivera
88
02Jamie Chen
67
03Sam Morgan
52
01 — how it works

one signal.
the whole venue
responds.

A guest scans the QR on their table. The rest happens on its own.

most systems collect feedback.
looopoi closes the loop.

STEP 01
guest speaks
Rating, comment and who served them. Under 30 seconds, any phone, no app.
any phone
STEP 02
alert fires
A red card hits the duty manager's screen instantly. The clock starts.
real-time
STEP 03
staff get credit
Named in a good review? Points land on the leaderboard automatically.
automatic
STEP 04
leadership sees everything
Every venue, every incident, live. No phone call the next morning.
multi-venue
02 — the platform

five modules.
one login.

Pick what you need. Add more later, same login.

explore a module
venues · live now
star

restaurants.
bars. pubs.

Live guest feedback, instant alerts, staff recognition and shift reports.

loyal

cafes.
takeaways. bars.

Points and stamp cards in your guest's phone. They join in twenty seconds. No app, no plastic.

event

events.
galas. functions.

Readiness checklists by department, live incidents, and the wash-up written while it's fresh.

stays & residences
stay

hotels.
lodges. boutique stays.

A guest companion and a team portal. Plans, requests and bookings in one place, no app.

butler · early access

residences.
towers. villas.

An AI butler for premium buildings. Every request goes to the right person, with who pays shown up front.

03 — see it work

four minutes.
the whole loop.

A regular gets a bad coffee at 8:12. Here's what happens before they reach the door.

01 · 8:12am
1 ★ · table 5
flat white arrived cold
sarah m · member 0042
She scans the code on the table and taps one star. Twenty seconds, no app, no argument at the counter.
02 · 8:12am
duty manager · live
00:04
since it landed
A red card hits your manager's phone four seconds later, while she is still sitting down. Not tomorrow on Google.
03 · 8:13am
make it right
+50 points to Sarah
one tap · manager only
Your manager apologises and taps once. No voucher to write out, no free coffee off the books, no note that gets lost.
04 · 8:13am
sarah's card
290
with our apologies
It lands on her phone before she leaves. She is forty points from a free coffee she now has a reason to come back for.

Want to see it running on a real phone? We will come to you — it takes about ten minutes.

04 — pricing

NZ$79 a month.
NZ$49 if you're early.

Loyal is NZ$79 per venue. The first 10 New Zealand cafés and restaurants pay NZ$49, held for twelve months. Every plan starts with 30 days free, no card.

05 — get started

start your 30 days.

One form. Live within a business day.

start your free trial
We review every request personally and set you up properly. Cafés and restaurants: the first 10 New Zealand venues on looopoi Loyal pay NZ$49 a month, held for twelve months.
Please enter your name
Please enter a valid email
Please enter your business name
Please enter your city
Please select a country
Please enter your phone number
Please select a venue type
Please select
Please choose one
Most cafés and takeaways start with looopoi Loyal. The first 10 New Zealand venues pay NZ$49 a month instead of NZ$79.
Please agree before continuing
✓
you're in the queue.

We'll email your access code within one business day.
Check your spam folder if it hasn't landed.

06 — contact

let's talk.

Questions, a live demo, or just want to talk it through? Café owners: start with looopoi Loyal. We reply within 24 hours.

based in
Auckland, New Zealand
response time
within 24 hours

send a message

message sent.

We'll be in touch within 24 hours.