Every feature exists because a duty manager, a GM or a CEO actually needed it on a night that mattered.
Most tools measure staff in one direction only. looopoi measures both — because the reason good event staff don't come back is rarely the work.
Ten taps, under a minute. Punctuality, presentation, safety, guest handling, performance under pressure, teamwork, comms discipline, initiative — and the question that matters most: would you roster them again?
Anonymously, if they choose. Was I briefed properly? Did I have the equipment I needed? Was I treated with respect? Did I feel safe? Were my breaks given? Would I work this manager's event again?
Both directions score out of 100 and feed a live leaderboard — week, month, quarter, year. Visible in the Command Center.
Staff-to-manager questions are grounded in the Gallup Q12 engagement framework and eNPS. Two map directly to health and safety and rest break obligations.
Submit anonymously and the reviewer's identity is not stored against the review. Not hidden — not stored. Results stay locked until no individual can be identified.
casual event staff are among the least-reviewed people in hospitality, and often the first to leave.